More Happy Customers
We'd love to hear your experiences from shopping at The Shoe Link, and share them with our customers.
Please email us your feedback and we will add it to our website.
"I ordered two pairs of shoes last week from you. I had trouble finding what I wanted on the net, but your store had exactly the style I wanted. I received them in record time, on Tuesday. I didn't realise you would express post them. As I live in Broome, we are very limited with shoe stores, rest assured I will recommend your site to all my friends. Thanks for great service."
Andrea West, Broome, WA
"Just wanted to pass on my compliments to your company. I have said in the past I would never buy shoes online. Your site has proven me wrong. I am very impressed with the professionalism and organization of your site. I received my order today only 24 hours after ordering all the way from QLD. Thank you so much I will be back and would happily recommend your site to all my friends. Thanks again."
Lauren Harrison, Thornlands, QLD
"I am just wanting to let you know that at long last I have managed to buy (another) a pair of Planet Shoes. As expected they are perfect and for months I have been searching for some similar to the ones I purchased 5 years ago. Today they arrived after my only placing the order with The Shoe Link on Monday morning... and today is only Wednesday. Exactly what I was looking for, as I have been looking literally for months across all brands and websites. I stumbled across the 'Ivy' on Facebook. Thanks for the brilliant speed at dispatching and for stocking Planet Shoes. I shall be recommending you endlessly!"
Maureen Meehan, Port Macquarie, NSW
"Just wanted to let you know that my daughter's shoes just arrived. Not only do they fit but they are gorgeous. We are both very happy. Thank you so much for your wonderful efficient service. We will be sure to shop with you again."
Alisa Harriott, Latham, ACT
"The shoes arrived this morning, and the size is good (always a concern when buying shoes without trying them on first). Thanks for keeping me informed about the stock situation and the (minor) delay. It's so much better than being left in the dark, not knowing what's going on."
Les Moore, Port Macquarie, NSW
"May I take this opportunity to commend you on excellent terms for purchasing these shoes. Thank you very much. I appreciate it. I look forward to shopping with you again!"
Patricia Sim-Sing, Eastwood, NSW
"I am soooo happy!! The shoes arrived today! Thank you, Thank you, Thank you! From Green Bay, Wisconsin, USA! My husband was so excited to receive his sandals. I am so grateful for your efforts and perseverance! You could have easily said "no" to shipping to the United States and left it at that, but you didn’t!! The Shoe Link has a special place in our hearts. Thanks again!"
Tracy Felmer Johnson, Green Bay, Wisconsin, USA
"Oh my god! Just got my shoes and they are great and I have good taste...but more impressed with The Shoe Link’s delivery (and Australia Post)...I live in Griffith and we are surrounded by towns and roads on flood evacuation orders. I saw these shoes on line and thought I would just order them now anyway and wait the two weeks or more that may occur as we are under flood conditions....BUT NO! Ordered Wednesday - shoes here lunch time Friday!! FANTASTIC and VERY IMPRESSED!! Will defintiely be using The Shoelink again and again...and telling all I know!! Thankyou so much!!"
Tamara Te Huia, Griffith, NSW
"I am so impressed with the speed of delivery, the correct filling of the orders, and the courteous response on the phone when I rang to seek advice. Best wishes with your business - I am sure you will hear from me again, and I have already referred two people from my workplace to The Shoe Link."
Laurel Hill, Dandenong North, VIC
"I am just writing to say I am so incredibly impressed with you and your service. I ordered two pairs of shoes for my children on Sunday, and I received them this morning - Tuesday by 10am (with free delivery). How impressive is that!! And the shoes are a perfect fit, look good and all at a fraction of the price I would have paid in a retail shop. I will definitely be a return customer and will highly recommend you to others."
Louise Landing, Eastlakes, NSW
"Thank you so much for sending my shoes yesterday. A lovely surprise when I came home this morning as the box was on the kitchen table. This is the first time I have bought shoes this way (have worn this brand for over 6 years) and will now always look at your site. Thanks again."
Elizabeth Smith, Hawthorn East, VIC
"Love your work! I am wearing my Skechers and they are just beautiful. Bouncing around the house with literally a new spring in my step. Thank for getting them to me on time. Off on holidays tomorrow!"
Barbara Wicks, Dalby, QLD
"I just wanted to say a big thank you for the prompt attention to my double billing issue. Also, I just received my Skechers today in the mail and just love them. And again, thank you for the speedy delivery of them as well. I most definitely will order from The Shoe Link again and will let others know too!!"
Lorrie Bertrend, Moranbah, QLD
"Quite belated, but can I just thank The Shoe Link team for their great customer service. Your response time to emails and delivery is fantastic! Keep up the good work!"
Amanda Thomas, Preston, Victoria
"My shoes arrived yesterday! I can’t believe the service from your site – AMAZING!! I will recommend your business to everyone I know!"
R. Pethybridge, Griffith, ACT
"Very impressed with your rapid customer service and efficiency. St Helens in Tasmania is two hours’ drive from Launceston which has limited supplies. Your website has saved me hours of pain and searching from store to store and 5 hours’ drive... I have large Bunions and Hammer toes and need to locate – Sandals, Low Heels with a heel strap that can offer Arch supports - A design very hard to find, until I discovered The Shoe Link."
Cherie Lowndes, St. Helens, Tasmania
"My goods arrived today as confirmed by the helpful customer service team. The fit is perfect as is the service provided by you, I’m very impressed with everything and will certainly do this again soon, please keep my shoe size data on file. Many thanks once more."
Helen Krandendonk, Maroochydore, QLD
"Just letting you know that I’ve received my shoes already – talk about express service. They match the website description and fit perfectly. Although I don’t need to use the return slip provided, it’s good to have clear instructions about the process. This was my first time purchasing shoes online, but I doubt it will be my last! Thanks for such an excellent service."
Meredith, Viewbank, VIC
"I am very happy I found your site, my order arrived today and they are perfect. I knew my size in that brand of shoe, so there were no problems there and the shoes were true to the picture and also the colour....thanks very much, I am very happy with the purchase and the prompt delivery..."
Noeline Ashhurst, Bowral, NSW
"Super-fast delivery! Lovely looking shoe and very comfortable. The Esteem shoe by Klouds, at last an elegant shoe that is orthotic friendly. I don't feel like Minnie Mouse!!! Diamante buckle is a nice touch."
Alison Brideson, Williamstown, VIC
"I’ve just received my shoes – excellent service by yourselves & Aust Post. They were exactly what I wanted (I have the exact same pair but different colours) - so I knew what size to order. I’ll definitely be back! Planet Shoes are excellent for those with dodgy feet."
Rosemary Bollard, Roselands, NSW
"Today I took delivery of my new summer sandals – I only ordered them online yesterday! They came packaged in a sturdy box and were delivered to my door. They are very comfy and they look great. I can’t believe what great service your company offers and then delivers on. There are very many businesses here in the ACT who could learn from your customer service policy. I will be telling everyone about your company and will be recommending you to family and friends. Thanks for restoring my faith in the retail sector!"
Jane Crawford, Canberra, ACT
"I would like to express my absolute satisfaction with your service. Shoes arrive within a couple of days of placing an order. The quality of shoes is excellent and your return policy is so convenient and streamlined. I wish there were more online sites like yours. I will tell family and friends about your excellent service and I wish you well for the future."
Anne Faulkner, Fadden, ACT
"Thanks so much. I am so impressed with your customer service and I will definitely shopping with you again."
Tiffany Laing, Lavington, New South Wales
"Received my shoes today. Can’t believe how fast they got here. thanks so much."
Alexandra Daminanakis, Modbury Heights, South Australia
"Hi! Just a quick email to congratulate you on such fantastic service! I ordered two pairs of shoes on Monday might and picked them up at the PO this afternoon (Thurs). Best service I have ever had when buying online. Thanks"
Karen Russell, Toowoomba, Queensland
"I received my first purchase last week and was very happy with both the shoes and the prompt service you provided. Thank you."
"Thank you for responding to my email and the correction of wrong address incident. Your delivery service was as promised - one to two days. I can't tell you how much it means to someone with a disposable income like me to find such a good quality service, shopping site and products, i will definitely shop on your site again."
Wayne Burin, Boronia, Victoria
"Received my shoes in the mail 2day!!!! Love love LOVE!!! Can't wait for Melbourne Cup to wear them!!! :)"
"Thank you for my shoes which have arrived! Thank you for the great customer service and quick delivery."
Carly Fiorentino, Richmond, Victoria
"Just received my shoes - thanks, they're awesome and fit like a glove!"
"My shoes arrived today and they are gorgeous!!!! :)"
Bec Redman, Maroochydore, Queensland
"Hi there, I received my shoes this morning which were ordered yesterday. THAT IS FANTASTIC SERVICE!!!!!!!!!! Love the shoes and the service - thanks very much."
Kathy Prohaska, Mawson Lakes, South Australia
"I have never had the opportunity to buy such elegant sandals in any of our local stores. I ordered these pair of shoes yesterday and I have them on my feet right now. I'm so thrilled that I may never take them off!"
Stephanie, Shepparton, Victoria
"Hi guys, I received my order today and can't thank you enough for your amazing service, especially when returning goods. I have already and will continue to tell my friends of your fantastic service. Keep up the good work. You are way ahead of your competitors. Best wishes for increasing success in your business."
Chrissie Traynor, Mont Albert, Victoria
"What a wonderful reply I received from my enquiry, staff had gone out of their way to describe what i asked about, plus recommended to me a wider shoe, that perhaps may fit me better. It is a pleasure to see there is such truly wonderful and helpful staff. I recommend The Shoe Link to anyone - don't be afraid to ask them a question about the shoes you want."
"Received my Soles today and they are sooo comfy!! Thanks so much The Shoe Link!! :D"
"I am sooooo impressed with the service and choice of shoes!!! Keep up the great work!"
Clare Goldspring, Mackay, Queensland
"You guys are fabulous! Thank you for such prompt service. I will definitely recommend your site."
Michelle Howe, Murrumburrah, New South Wales
"Yay!!! I collected my brand spanking new sexy Skechers from the Post Office today and they are just awesome! Perfect fit and look amazing. THANK YOU for the speedy delivery and for a perfect product. I'm one very very happy girl and will be ordering more very soon. Woohoo! :P "
Julie Rafter, Koondoola, Western Australia
"I have just discovered your site and Im loving it, as I live in a small town I can have big town shoes delivered to my door, and if theyre not right they go back and I choose another pair...I love it!!!!"
"Thank you Shoe Link. I received the Esdra shoes today and they are stunning!"
"Great customer service, thank you!"
Jimmy Huang, Cherrybrook, New South Wales
"The Skechers mens shoes are really comfortable and I like the range at The Shoe Link."
Kevin Lu, Bundoora, Victoria
"Hi, just wanted to say that I received my shoes from The Shoe Link and thought the quality of the shoes was excellent! It’s really nice to find shoes that feel comfortable, yet look sexy at the same time. My shoe test when buying shoes is to see if I can run for the train in the shoes and I’m pleased to say that I can run in the (very) high wedges I purchased. Thank you for a great shoe shopping experience - I’ll be back!"
Michelle Davies, Fawkner, Victoria
"Hello there The Shoe Link, and thank you so very much! My shoes just arrived and they're absolutely stunning! Thanks so very much again and have a great day!"
Fiona Rowlands, Narre Warren, Victoria
"Love love love my Esdra camel peep toes!!!"
"My Piccadilly shoes just arrived and they are so beautiful and comfortable! Thank you so much, I love them!!"
Leah Michelle from Melbourne, Victoria
"I would like to say a massive thank you for the incredible promptness of the processing and delivery of my order. I was truly impressed with the timing and I will be recommending your website to my friends. Much appreciated!"
Kay from Shepparton, Victoria
"Thankyou, I am very impressed with the service from The Shoe Link, especially since it's the first time I have used your website. You've given me confidence and I will certainly come back."
Joan Tye, Adelaide, South Australia
"Hi, My shoes arrived today . I am more than happy with your excellent service, very quick and efficient, Thankyou."
"Thank you The Shoe Link, amazing fast delivery and service! I received my shoes today and love them. Your packaging and service is outstanding :)"